Return and Exchange Policy – CirkBottleStore

At CirkBottleStore, we strive to ensure your satisfaction with every purchase. If you are not entirely pleased with your order, our Return and Exchange Policy is designed to make the process seamless and convenient.

Return Conditions:

  1. Items must be returned within 30 days of the purchase date.
  2. Products must be unused, in their original condition, and with all tags attached.

How to Initiate a Return or Exchange:

  1. Contact our customer support team at +8619213558103 or email us at [email protected] to request a Return Authorization (RA) number.
  2. Clearly mark the RA number on the outside of the package.

Return Address: CirkBottleStore 1326 Yinhai Road, Yidong Industrial Park, 23rd Li Street, Yiwu City, Jinhua, Zhejiang, China

Return Shipping:

  • Customers are responsible for the return shipping costs.
  • We recommend using a trackable shipping service to ensure the safe return of your items.

Exchange Process:

  1. Follow the steps for initiating a return.
  2. Place a new order for the desired item on our website.
  3. Your new order will be processed once we receive the returned item and verify its condition.

Refund Process:

  1. Once we receive your returned item and confirm its condition, we will initiate a refund.
  2. Refunds will be processed to the original payment method within a reasonable timeframe.

CirkBottleStore’s Commitment: We take responsibility for items that are defective or damaged during shipping. In such cases, we will cover the return shipping costs.

Contact Information:

Our customer support team is ready to assist you throughout the return and exchange process. Your satisfaction is our priority, and we are dedicated to providing a positive shopping experience at CirkBottleStore.